Terms and Conditions
Neo Lofts London
Last updated: June 2026
1 Introduction
These Terms and Conditions govern your use of the Neo Lofts London website (Neo Lofts London) and any services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully.
2 About Us
Neo Lofts London is a loft conversion specialist based in London, UK. Our main contact email is office@neoloftslondon.co.uk.
3 Services
We provide loft conversion services to homeowners in London and the surrounding areas. All work is carried out by experienced tradesmen and is backed by an insurance-backed guarantee. Client deposits are protected in accordance with our deposit protection policy.
4 Quotations and Contracts
All quotations provided are valid for 30 days from the date of issue unless otherwise stated.
A formal written contract will be issued prior to the commencement of any works.
Any variations to agreed works must be confirmed in writing by both parties.
5 Payment Terms
Payment schedules will be outlined in your individual contract.
Deposits are protected and will be clearly detailed in your contract documentation.
We reserve the right to suspend works in the event of non-payment.
6 Guarantees and Warranties
All completed works are covered by an insurance-backed guarantee. Full details will be provided upon project completion.
Guarantees are non-transferable unless otherwise agreed in writing.
7 Intellectual Property
All content on this website — including text, images, logos, and graphics — is the property of Neo Lofts London and may not be reproduced without prior written consent.
8 Limitation of Liability
To the fullest extent permitted by law, Neo Lofts London shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or services.
9 Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10 Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our website following any changes constitutes your acceptance of the revised terms.
11 Contact Us
For any queries regarding these Terms and Conditions, please contact us at: office@neoloftslondon.co.uk